Welcome to Tractor Ted TV Support where you can find answers to help get you started and support with any questions or issues you may have.

SIGNING UP AND SUBSCRIPTION MANAGEMENT

Simply go to our sign up page and fill in your details to activate your account.

A Tractor Ted TV streaming subscription is £2.12 a month, which works out at just 49p a week.

To change to the new subscription price, and get 2 months free, simply cancel your existing subscription and then re-subscribe. You can use the same email address and details that you used before. This will ensure you can keep your existing account but take advantage of the new lower price

There is no commitment after your first month and you are free to cancel at any point. 

You can cancel at any time but access to Tractor Ted TV will stop immediately. Therefore we recommend cancelling a day or two before your membership is due to renew to avoid any unwanted billing. To cancel your subscription, login to your account and click 'Manage Your Streaming Memberships Here'.

If you've cancelled a previous subscription to Tractor Ted TV, you can re-join by heading to our account sign-up page and purchasing a new subscription. If you use the same email address that you signed up with previously, you will be able to access your old account dashboard and watch the film collection using your existing account credentials (email address and password).

TOP TIP: Before purchasing a new membership, sign into your Tractor Ted account using the same details that you used when you originally signed up. Then head to the sign-up page and it should automatically recognise you. Simply select a new plan, enter your email address and card details on the pop-up box, and you're good to go. You will be able to access and manage your Tractor Ted subscriptions via your account dashboard as before.

If you have forgotten your password, simple head to the account login page and click 'forgot password' (you'll find it in the password entry box) and follow the instructions when prompted. You can also use this feature if you simply wish to change your password at any point.

Yes, your Tractor Ted TV subscription is set to automatically renew each month. You can manage your subscription at any point by logging into your account here or by using the account button at the top of this page.

You can view and manage your subscriptions by logging into your account. Your subscription charges will appear on the statement linked to the card that you used to pay.

ACCESSING YOUR ACCOUNT

Once you've signed up we will send you two emails. The first email welcomes you to Tractor Ted TV and the second email invites you to activate your account.  Once you have activated your account and set a password you will be able to access Tractor Ted TV.

In a few instance it can take several minutes for the email to arrive in your inbox but do check your spam/junk folders just in case the email has ended up there. If after 5 minutes you have not received the activation email, please follow this process:

  1. Head to the sign in page by clicking here
  2. Enter your name and the email address you used to signup for Tractor Ted Streaming
  3. Set a password
  4. Click 'Create my account'.  This will trigger another activation email, which you can then use to login to your account

We're sorry to hear that you're having trouble accessing your account. The first thing to do is check that the email you are using to access you account is the same one that you used to sign up for a streaming subscription. If you have forgotten your password, you can reset it by clicking 'forgot password' on the account page.

In order to access Tractor Ted TV you need to be logged in. You can log here and check your subscription status. Please ensure that you log in using the same email address that you used when signing up for a streaming subscription.

Some modern televisions allow you to view webpages through a Smart TV that is connected to the internet. It is worth checking with your television's manufacturer to see whether there are any restrictions accessing online content via your television if you intend to watch films at home on your TV via a web browser. Regrettably, we are unable to provide support for streaming Tractor Ted TV via your Smart TV.

Tractor Ted TV is a streaming service and therefore videos are not available to download. If you would like to download a selection of Tractor Ted films, please visit the Tractor Ted Vimeo Channel, where you can purchase individual films to download and watch offline

If you are having problems activating or logging into your account, please email us at tv@tractorted.co.uk with your name, account email and issue and we'll get you sorted in no time at all.