UK STANDARD DELIVERY
£3.95 for orders under £50.00
Free for orders over £50.00
Please allow 3 working days.
UK FIRST CLASS DELIVERY: £5.95
Please allow 2 working days.
STANDARD DELIVERY TO EUROPE
Up to 2kgs: £10.95
Up to 4kgs: £21.00
Delivery times vary by country, please allow up to 14 working days.
Customers from EU member states are limited to a single transaction spend of £134.99 to comply with new EU VAT rules.
Customers from non-EU member states will be responsible for any duty charged at Customs for goods imported.
REST OF THE WORLD
Up to 2kgs: £25.00
Up to 4kgs: £35.00
Up to 6kgs: £50.00
Up to 8kgs: £65.00
Tracked service, please allow up to 10 working days for delivery.
Customers will be responsible for any duty charged at Customs for goods imported.
You have the statutory right to cancel orders at any time within 14 working days after the day the items were received. This applies to all our products on the understanding that they are in their original wrapper and unused/worn.
To cancel your purchase within the 14 day cooling off period, you must inform us of your decision in writing – by letter or email.
We will refund you the full purchase price, less postage and packing charges, as soon as possible and within a maximum of 30 days. This is conditional on the goods being returned in their original condition and packaging within 14 days of cancellation.
Please note you will be responsible for the costs of returning the items to us unless we delivered them to you in error or the items were damaged or defective. We do not accept responsibility for returns lost or damaged in transit to us.
In the unlikely event that we cannot satisfy your order because the item is not available, we will contact you to offer an alternative. If a product arrives damaged, or is defective, please notify us within seven working days and we will replace it.
Please note that if your item was given as a gift then you will need to ask the purchaser to contact us to arrange the return and refund.
Tractor ted wellies
Look great I’m sure my grandson will love them but unfortunately iv not seen him yet so I’m not able to review them but they look fab thanks
My son loves these boots - however he hasnt even had 6 month of (limited) use and they are already leaking to the entent they are no longer able to be worn. For an expensive pair of childrens boots id expect them to last longer. Such a shame!
Thank you for your comment and please email our customer service team on firstname.lastname@example.org and they will able to help.
Our 3 year old is very happy with his wellies, they look great. Sorry to write this, unfortunately I feel the welly is overpriced for the quality, after two wears they have already started to wear down. I would say the feel and quality is the same as a supermarket welly not a premium price welly
Dear Sharon, We are very sorry to hear this and please contact our customer service team on email@example.com and they will be able to help with this. Kind regards Jo
It’s my grandsons second pair as he loves them. They still look great his feet has just got bigger!
Very easy to purchase and excellent quick delivery.
I bought these for my 2 year old grandson and they are perfect. Well made, the handles are great and he absolutely loves them! Highly recommended .