Personalised A Christmas Surprise Storybook

7 reviews

SKU: PERSBKXMASHB

£28.99

A Christmas Surprise lets you join Tractor Ted and Midge the dog in your own personalised storybook. The recipient will join Tractor Ted and Midge as they look for a Christmas tree and decorate it with the help of machines in time for Christmas morning.

Select the type and gender for the personalised book and follow the instructions to personalise. Edit the name and add in the pictures to the front and back inside covers. You can move and zoom the picture using the tools and the smiley face will indicate the print quality of the picture. When complete click save and then add the book to your cart.

  • Choice of Hardcover or Softcover
  • Both Boy and Girl personalisation options
  • Recipient's name will appear on front and back covers and during the story
  • Add in TWO different pictures of the book's recipient to the front and back inside covers
  • Available for UK orders only with standard delivery

Please allow between 5-7 working days for delivery, which may extend during busy times. 

If ordered with other Tractor Ted items, your personalised book with be shipped separately to the other items in your order.

Personalised items are only accepted for UK orders with standard delivery.

ROYAL MAIL

UK STANDARD DELIVERY

£3.95 for orders under £50.00 
Free for orders over £50.00

Please allow 3 working days.

Orders are dispatched Monday - Friday, excluding Bank Holidays.

UK FIRST CLASS DELIVERY: £5.95

Please allow 2 working days.

Orders must be placed by 1pm Monday - Friday, excluding Bank Holidays, to be dispatched on the same day.

UK MAINLAND DPD EXPRESS DELIVERY: £8.95

Please allow 1 working day.

Orders must be placed by 1pm Monday - Thursday, excluding Bank Holidays, to be dispatched on the same day.

Orders placed after 1pm Thursday – Sunday will be delivered within 1 – 2 working days.

UK Mainland only. 

STANDARD DELIVERY TO EUROPE

Up to 2kgs: £10.95
Up to 4kgs: £21.00

Delivery times vary by country, please allow up to 14 working days.

Please note:

Customers from EU member states are limited to a single transaction spend of £134.99 to comply with new EU VAT rules.

Customers from non-EU member states will be responsible for any duty charged at Customs for goods imported.

REST OF THE WORLD

Up to 2kgs: £25.00
Up to 4kgs: £35.00 
Up to 6kgs: £50.00
Up to 8kgs: £65.00

Tracked service, please allow up to 10 working days for delivery. 

Customers will be responsible for any duty charged at Customs for goods imported.

UK Returns

We hope you love your purchase, but if you’ve changed your mind we offer the following return and exchange options.

Refund

  • We offer refunds for any items returned within 30 days of purchase, provided they are returned unused and in their original condition.
  • Refunds will exclude any delivery charges.
  • Original condition includes all original packaging, swing labels are in good condition and that the product can be resold at full price.
  • Please contact us admin@tractorted.co.uk to arrange the return of any items.
  • You will need to cover the return delivery costs.
  • Please allow up to 5 working days for refunds to be processed.

Exchange

  • We offer exchanges of any items within 30 days of purchase, provided they are returned unused and in their original condition.
  • Original condition includes all original packaging, swing labels are in good condition and that the product can be resold at full price.
  • Please contact us admin@tractorted.co.uk to arrange the exchange of any items.
  • You will need to cover the return delivery costs, and we will send out the exchanged items to you at no charge within 7 working days.

Damaged / Faulty Items

  • In the unlikely event that an item arrives either damaged or faulty please notify us admin@tractorted.co.uk within 14 days of receiving your order.
  • We will refund you the cost of the item, delivery charges and pay for the return.
  • Please contact us admin@tractorted.co.uk to arrange the return of your items.
  • If a fault develops outside of the 30-day return period, please contact us so we can discuss the fault with you and agree the best way forward.

Your right to cancel

You have the right to change your mind within 14 days and receive a refund. You have 14 days after the day you receive the item to cancel your order by notifying us either by email or post.

The items must be returned to us within 14 days from the day you communicate your cancellation, and you need to cover the cost of the return.

Items must be returned to us unused and in their original condition. This includes all original packaging, swing labels are in good condition and that the product can be resold at full price.

We will refund you the full purchase price of the items, excluding any delivery charges, within a maximum of 30 days.

We do not accept responsibility of returned items that are damaged or lost in transit.

Unfortunately, we cannot accept international returns. If your international order is faulty please contact us admin@tractorted.co.uk.

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Customer Reviews
4.1 Based on 7 Reviews
5 ★
57% 
4
4 ★
14% 
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3 ★
14% 
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2 ★
14% 
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Filter Reviews:
SM
11/12/2023
Sarah M.
United Kingdom United Kingdom
I recommend this product

A Christmas surprise

Lovely book but quite expensive for what it is.

PC
25/01/2023
Pauline C.
United Kingdom United Kingdom

Too short

Not a huge amount of story, rather short book

PT
03/01/2023
Patricia T.
United Kingdom United Kingdom
I recommend this product

Lovely book!

Good quality item which arrived promptly.

LB
06/12/2022
Lucy B.
United Kingdom United Kingdom
I recommend this product

Great book

Bought this for my son for Christmas. Lovely but quite pricey I found.

CS
22/11/2022
Claire S.
United Kingdom United Kingdom
I recommend this product

Personalise book

My little bob love's tractor ted so this was perfect

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