UK STANDARD DELIVERY
£3.95 for orders under £50.00
Free for orders over £50.00
Please allow 3 working days.
UK FIRST CLASS DELIVERY: £5.95
Please allow 2 working days.
STANDARD DELIVERY TO EUROPE
Up to 2kgs: £10.95
Up to 4kgs: £21.00
Delivery times vary by country, please allow up to 14 working days.
Customers from EU member states are limited to a single transaction spend of £134.99 to comply with new EU VAT rules.
Customers from non-EU member states will be responsible for any duty charged at Customs for goods imported.
REST OF THE WORLD
Up to 2kgs: £25.00
Up to 4kgs: £35.00
Up to 6kgs: £50.00
Up to 8kgs: £65.00
Tracked service, please allow up to 10 working days for delivery.
Customers will be responsible for any duty charged at Customs for goods imported.
You have the statutory right to cancel orders at any time within 14 working days after the day the items were received. This applies to all our products on the understanding that they are in their original wrapper and unused/worn.
To cancel your purchase within the 14 day cooling off period, you must inform us of your decision in writing – by letter or email.
We will refund you the full purchase price, less postage and packing charges, as soon as possible and within a maximum of 30 days. This is conditional on the goods being returned in their original condition and packaging within 14 days of cancellation.
Please note you will be responsible for the costs of returning the items to us unless we delivered them to you in error or the items were damaged or defective. We do not accept responsibility for returns lost or damaged in transit to us.
In the unlikely event that we cannot satisfy your order because the item is not available, we will contact you to offer an alternative. If a product arrives damaged, or is defective, please notify us within seven working days and we will replace it.
Please note that if your item was given as a gift then you will need to ask the purchaser to contact us to arrange the return and refund.
Excellent backpack for a toddler
The bag arrived quickly after ordering & was the perfect size for my grandson to take to nursery. We all liked the overall tractor pattern.
My little boy is over the moon with this bag and can’t wait to start school to show it off, Amazing quality and lovely design and perfect size for him to take to reception
From ordering to delivery this has been a good experience with no problems and resulting with one very happy grandson who is tractor mad.
Amazing!!! We love your company and everything about it. Wholesome shows and even cuter books and merchandise. The tractor Ted backpack will be perfect for our Tractor Ted fanatic 2 year old once he starts his 2’s program next month! We own 2 books which he insists on reading each night! Keep it up Tractor Ted! Our household wouldn’t be the same without you!
Tractor Ted machines rucksack
I bought this as a gift for my Tractor Ted mad 3 year old grandson. The website was clear and easy to use and the order was delivered quickly. The product is high quality and will wear well. Overall I’m very pleased and will order other items in the future.