Product Recall
We have issued a voluntary product recall for the Tractor Water Bottle and Digger Water Bottle purchased after 1st September 2022 due to a potential safety issue (Batch number JM1529).
There is a chance of a defect in the spout of the water bottle, which may result in small parts breaking off and presenting a potential a choking hazard.
What you need to do
If you purchased the Tractor Water Bottle or Diggers Water Bottle after 1st September 2022 either from the Tractor Ted website, a retail shop or other online retailer, please follow these instructions:
- We advise you stop using your water bottle
- To receive a full refund please return your water bottle to us
- Download and complete the Returns Form
- Get your pre-paid Royal Mail returns label here
- Send your completed Returns Form and water bottle back to us and we will issue you with a full refund
International customers will be contacted directly by the Customer Care Team.
If you have any questions or concerns about the product recall please contact us at customer-care@tractorted.com or 01373 834500.